Training Course: TW02 - Award in Teamwork - Working Together for Success

Course Description: This award introduces the participants to the skills necessary to collaborate and work effectively as a team player as part of a productive team in the workplace.

EQF/ MQF Level: Level 2                                                       ECTS per course: 1

Mode of Delivery: Traditional/ Face to Face                         Total Hours: 25 hours

Mode of Attendance: Part Time                                           Language: English   

Programme Duration: 1 Week  

Target Audience: 16-18, 25+,

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Target Group: This course is aimed at learners 16+; it can, however, be taken by any candidate wishing to improve one's pre-employment skills, as well as cpd (continuous professional development) for existing employees, especially newcomers in the workplace. Employers today area looking beyond academy certificates, and soft skills, such as teamwork, will improve a candidate's chances.

Accreditation Category: Further Education Programme

Accredited by: Malta Further & Higher Education Authority. (MFHEA).

Course Structure: This Award will focus on teaching learners

Knowledge

1. The positive consequences of cooperation, teamwork, and conflict resolution, which can all help to determine the best course of action.

2. The value of Problem Solving and decision-making Skills within a team.

3. The use of Critical Thinking for tackling challenges and achieving team goals.

Skills

4. Practice a progression through the stages of team development.

5. Demonstrate collaboration and cooperation.

6. Contribute to the creative problem-solving processes.

7. Employ trust and teamwork in the workplace.

8. Utilize teamwork training activities. 

Deliver on team expectations. Employ effective interpersonal skills to work adequately in a team.

Competences

11.To Define the principles of being an effective Team Member.

12.To Recognise and apply the most suitable collaboration skills to reach the team's goals.

13.To identify strategies necessary to create and maintain a respectful environment and healthy professional relationships with colleagues, to produce a combined productive result.

14.To Apply the recognized good practices leading to increased productivity and efficiency in a team.

Entry Requirements: Have a basic secondary education /school leaving certificate. Be able to communicate both orally and in writing in English.

Outline of Course: The focus of this module is on improving one's employability by understanding the power of language, comportment, and professional behaviour. Together with other soft skill courses offered, it aims to show students how employers consider more

than one's academic results, and that these are not the sole factor on getting a job

depends. Tools will be provided, and concepts explored to introduce learners to acceptable

norms when collaborating as a valuable member of a team in the workplace.

Competences: at the end of the module/unit the learner will have acquired the responsibility and autonomy to:

a) Experience team spirit, commitment, pride, and trust.

b) Cultivate a spirit of cooperation and accountability.

c) Follow team goals using the SMART goals model.

d) Motivate themselves to accomplish the team's goals.

Knowledge

e) The importance of communication and encouragement to have frank and open discussions on issues or disagreements.

f) The positive consequences of cooperation, teamwork, and conflict resolution, which can all help to determine the best course of action.

g) The value of Problem Solving and Decision-Making Skills within a team.

h) The value of tools such as SMART goals to achieve team goals.

Skills

Applying knowledge and understanding

The learner will be able to:

i) Define their own values and qualities, and those of their colleagues.

j) Maintain a realistic yet positive attitude when facing challenges or issues in a team.

k) Participate in group discussions, encourage input from colleagues and respond to criticism constructively.

Judgment Skills and Critical Abilities

The learner will be able to:

a) reflect on what changes one can apply to display cooperation and collaboration with others.

b) handle challenges in a positive way.

Module-Specific Communication Skills

The learner will be able to:

a) Choose the appropriate tone of voice, words, and body language expected in teamwork.

b) choose the right level and tone of communication to team members, peers, and supervisors. 

Module-Specific Learner Skills

The learner will be able to:

a) reflect on the best context-appropriate language, tone, and behaviour to use in the workplace.

Learning Outcome 1: Outcome Type – Skill

Apply appropriate methods of communication at different levels within a team. Display more confidence whilst communicating. Use communication more effectively with others especially superiors, colleagues, and subordinates.

Learning Outcome 2: Outcome Type – Knowledge

Be aware of the benefits of being more reflective to adopt the appropriate workplace behaviour when working in a team”. Recognise their strengths and weaknesses and how they can improve where necessary. Define the importance of their role within teams in the workplace. 

Assessment: The assessment for this Award consists of two parts:
1) For the formative assessment participants will be assessed on the compilation of a reflective action plan, their participation in class, in group work, in role-play sessions and in teambuilding games and activities.
2) For the summative assessment learners will be assessed via a multiple-choice test.
The maximum mark for the course is set at 100% and to be awarded a certificate, participant’s will be required to achieve a minimum aggregate of 50% of the maximum mark.

Hours of Total Learning – 25:

Total Contact Hours: 10

Self-Study Hours: 10

Supervised Placement and Practice Hours: 3

Assessment Hours: 2

Course Fee: Starting from €900