Entry Requirements

Have a basic secondary education /school leaving certificate. Be able to communicate both orally and in writing in English.

Learning Outcomes

Apply appropriate methods of communication at different levels within a team. Display more confidence whilst communicating. Use communication more effectively with others especially superiors, colleagues, and subordinates. Be aware of the benefits of being more reflective to adopt the appropriate workplace behaviour when working in a team”. Recognise their strengths and weaknesses and how they can improve where necessary. Define the importance of their role within teams in the workplace.