Award in Interpersonal Communication Skills
Think Before y
Training Course: CS02 - Award in Interpersonal Communication Skills - Think Before you Speak!
Course Description: This course exposes the importance of having effective interpersonal communication skills. It provides learners with strategies to communicate more easily and appropriately with all stakeholders at the workplace, thus developing better relations with colleagues, negotiating better with clients and, as a result, improving the overall productivity of the workplace.
MQF Level: Level 2 ECTS: 1
Mode of Delivery: Inhouse/ Online Total Hours: 25 hours
Mode of Attendance: Part Time Language: English
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Entry Requirements |
Have a basic secondary education /school leaving certificate. Be able to communicate both orally and in writing in English.
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Learning Outcomes |
Articulate one’s opinion clearly and coherently. Evaluate the ideas of others respectfully. Apply context-appropriate norms and behaviour in communication. Examine one’s social competences. Assess strengths and areas for further personal development in view of social norms. Develop one’s sense of personal worth.
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