Award in Basic Problem Solving Skills
You can fix it!

Training Course: PS02 - Award in Basic Problem Solving Skills - You can fix it

Course Description: This award introduces the participants to use creative thinking skills to analyse and solve everyday problems. It is aimed at improving on learners' life skills and as professional development which can be included in a cv, to increase employability. The course seeks to raise awareness of generic problems often personal, as most participants are at the pre-employment stage or new to the workplace.

EQF/ MQF Level: Level 2                                                   ECTS per course: 1

Mode of Delivery: Traditional/ Face to Face                    Total Hours:  25 hours

Mode of Attendance: Part Time                                       Language: English    

Programme Duration: 1 Week

Target Audience: 16-18, 25+,

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Target Group: This course is aimed at learners 16+; it can, however, be taken by any candidate wishing to improve one's critical thinking abilities. It is particularly aimed at students, the young unemployed and those looking for better skills to improve their chances during job searches. The target group of this course is determined by client requirements. This course was created specifically for a client whose participants will be taken from this grouping. What we can do is organize cohorts of l earners with similar backgrounds/needs. Profiling before the start of the course will determine participants' interests and aspirations. We have successfully dealt with content and delivery to participants of a very varied background, whilst fulfilling client requirements.

Accreditation Category: Further Education Programme 

Accredited by: Malta Further & Higher Education Authority. (MFHEA).

Course Structure:


1. Identify the theory and practice behind a problem.

2. Evaluate the outcome of your problem-solving process.


3. Analyse information available.

4. Develop solutions based on available information. 


1. Develop analytical and critical thinking skills to aid the decision-making process.

2. Apply solutions in practice

Entry Requirements: 

·         Have a basic secondary education / school leaving certificate.

·         Be able to communicate both orally and in writing English.

Outline of Course: The focus of this module is on improving one's employability by improving analytical and critical thinking skills to solve problems. Together with other soft skill courses offered; it aims to show students how employers consider more than one's academic results, and that these are not the sole factor on getting a job depends. Tool's will be provided, and concepts explored to introduce learners to methods of tackling and solving problems. 

Competences: -

a) Use analytical skills to identify the problem.

b) Develop critical thinking as problem solving methods. 

c) Recognise actions and/or situations which require problem solving methods. 


a) Recognise the problem-solving process and problem-solving approaches. 

b) Illustrate the different methods of problem solving. 

c) Define how to recognise a problem and find the cause of it. 

Skills - 

d) Identify possible causes of a problem. 

e) Analyse a situation and adapt a problem-solving method specifically, to the situation. 

Judgment Skills and Critical Abilities

a) Apply analytical and critical thinking skills choose the most appropriate course of action in decision making. 

b) Critically evaluate the type of problem/challenge, and its cause. 

Module-Specific Communication Skills

c) Select the right channels of communication to use it more effectively with others especially employers, colleagues, and customers. 

Module-Specific Learner Skills

a) Use self-reflection as a tool to increase awareness of strengths and weaknesses.

b) Use self-reflection as a tool to increase awareness of the application of critical 

Learning Outcome 2: Outcome Type – Knowledge

The learner will be able to:

a) Recognise their strengths and weaknesses and how they can improve where necessary.

b) Demonstrate better decision making through reflection.

c) Develop better analytical and critical skills through supervised practice.


The assessment for this Award consists of two parts:

1) For the continuous formative assessment students will be assessed on the compilation of a reflective action plan, their participation in class, in group work and in role-play sessions and problem-solving games and activities.

2) For the summative assessment students will be assessed via analysis of an appropriate case study.

The maximum mark for the course is set at 100% and to be awarded a certificate, students will be required to achieve a minimum aggregate of 50% of the maximum mark. The weighting will be 50% on activities during formative assessment and 50% on the final case study.

Hours of Total Learning – 25:

Total Contact Hours: 10

Self-Study Hours: 10

Supervised Placement and Practice Hours: 4

Assessment Hours: 1

Course Fee: €150 per person (min 6 persons). 

Date of Next Intake: January 2024

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Melita Training and Resource Management
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